For example, a hospital may have an organisation performance metric of waiting list length. This creates the perverse incentive of not offering treatments to patients to avoid putting them on the waiting list. The appropriate individual performance metrics are for doctors are the number of treatments performed and their quality.
Monday, 4 January 2010
Organisational/individual performance assessment
For example, a hospital may have an organisation performance metric of waiting list length. This creates the perverse incentive of not offering treatments to patients to avoid putting them on the waiting list. The appropriate individual performance metrics are for doctors are the number of treatments performed and their quality.
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